Start Date

Starting in May, you will begin to see refundable core surcharges invoiced separately for selected parts.

Included Parts

 Currently, this program is limited to the following parts.

Do you have any of these old cores in your inventory, perhaps from past repairs? Get in touch with us, return the cores, and receive a credit note.

Our Goal

The purpose of this pilot is to test the core return processes and gather feedback from dealers. Based on the results, we’ll refine and expand the program further.

How It Works

You’ll easily identify eligible parts by looking for the “CORE DEPOSIT” line on your invoice. These parts are eligible for core return. Simply request a used core pickup, and once accepted, you’ll receive a corresponding credit note.

Impact on Dealers’ Pricing

Good news! With the core surcharge, dealers will benefit from a lower final purchasing price after core return and acceptance, giving you a competitive edge.

At the time of purchase, the total price paid to Bobcat will remain unchanged, even with the introduction of surcharges. The savings come after the core return is accepted. Request a core return, and you’ll receive a credit note once it’s accepted. More details on the core return process will follow soon.

Core Acceptance Criteria

Cores will undergo a visual inspection, and only those that meet the acceptance criteria will be credited. Cores that are incorrect, damaged, heavily corroded, or incomplete cannot be reimbursed.
Before returning the core, please inspect its condition to ensure it meets the eligibility criteria.
You can find the core acceptance criteria here.

Eligible Countries

At launch, core returns will be accepted only from European Union countries. For dealers in other countries, nothing will change—core surcharges won’t apply, and pricing remains as is.
Surcharges will be invoiced separately only if the “ship to” country is within the EU.

Additional Information, Support, and Next Steps

We’re developing more resources and support materials for dealers and will share these through upcoming newsletters and our field team.
In the meantime, don’t hesitate to reach out to your parts manager for any questions.

We’re counting on your cooperation during this initial phase of the core return program. If it’s well-received, we’ll expand the program and add more eligible parts. Stay tuned for future announcements on the range expansion.