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Customer service
We found 12 results
DAR – Last Call

DAR – Last Call

We’re excited to announce that our Dealer Aftermarket Review (DAR), first launched last year, continues to deliver excellent results. While...

Vangaever’s Exceptional Customer Care: Always There for You!

Vangaever’s Exceptional Customer Care: Always There for You!

Once again, we’re excited to share a success story from one of our dealers. This time, we’re shining a spotlight...

Check Yourself before You Wreck Yourself

Check Yourself before You Wreck Yourself

Firstly, a special thanks from Bobcat to Bensheim’s own Gilbert Schwartmann for his insightful contribution. At Bobcat, we value the...

DAR Deadline

DAR Deadline

We are pleased to report on the successful adoption of our new DAR (Dealer Aftermarket Review). While the majority of...

Bobcat Service Cloud Dealer Aftermarket Review

Bobcat Service Cloud Dealer Aftermarket Review

New DAR in Bobcat Service Cloud In order to further professionalize dealer service standards and our annual review process, the...

Hydraumac – Everyone Deserves a Second Chance

Hydraumac – Everyone Deserves a Second Chance

The Genesis of the Second Life Program The Second Life Program was born out of necessity and innovation. It began...

Required Data Fields, Including Email Address, Now Added to Delivery Reports

Required Data Fields, Including Email Address, Now Added to Delivery Reports

Dear valued dealer, Bobcat is committed to ongoing efforts in product and sales development aimed at meeting customer needs, fulfilling...

Parts and Service Financing

Parts and Service Financing

During the Dealer call-in video, we presented our plan to develop an “easy financing solution” for major repairs, extensive servicing,...

We Have Launched on-line Parts Shop Across Europe

We Have Launched on-line Parts Shop Across Europe

By now it is a well established fact that E-commerce is an accelerating global trend among industries used by our...

Salesforce Parts Customer Service

Salesforce Parts Customer Service

Your Salesforce Parts Customer Service Team is available in the Dealer Community as of February 1st. Please make sure that...

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