March 2022 / Aftermarket

New EMEA Parts Portal

We are pleased to officially announce that the New Bobcat Parts Portal will be introduced on April 4th.

With the New Parts Portal, you will be provided with improved functionalities:

  • Personalized notifications
  • Increased interaction with an easy-to-use user interface
  • Part pictures available when looking up parts info
  • Mobile platform ready

We are preparing the necessary training information to allow for a good user experience at launch. You will soon be invited to the Dealer Training.

Save the Date!

Please remember two important dates of our Transition Plan to New Parts Portal:

  • Hard Transition 18th Mar ~ 31st Mar : the system will be available with limited functionality, please check details in the chart below
  • Hard Freeze 1st Apr ~ 3rd Apr : the system will be unavailable due to a full transition to the new Parts Portal which will go live on 4th Apr

 

If you have any questions about the transition plan, please contact your Customer Service Representatives or Parts Managers for more details.

Topics
Customer service