May 2024 / Aftermarket

Required Data Fields, Including Email Address, Now Added to Delivery Reports

Dear valued dealer,

Bobcat is committed to ongoing efforts in product and sales development aimed at meeting customer needs, fulfilling demands, and exceeding high-quality expectations.

In today’s highly competitive landscape, characterized by rapid advancements and intense rivalry among businesses, having thorough and accurate end-customer data is of paramount importance. This data plays a central role in various activities within Customer Relationship Management (CRM), marketing, and sales functions and serves as a crucial tool to generate customer demand and significantly boost sales.

As a result, it is crucial to have this key information in your Delivery reports:

  • Company name
  • Contact person’s name
  • Contact person’s phone number
  • Contact person’s email address
  • Address
  • ZIP code
Topics
Customer service