A recent gathering at the Bobcat Parts Distribution Centre in Halle brought together Czech, Polish, and Nordic Bobcat dealers for an immersive two-day event that focused on the importance of customer satisfaction for brand reputation and loyalty. Through interactive sessions, workshops, discussions, and hands-on activities, dealers exchanged insights and upgraded their skills to deliver exceptional customer experiences.

A key highlight of the event was the exploration of synergies between different departments and dealers, emphasizing the importance of cooperation to drive business growth and customer value. Through real-life case studies and success stories, dealers gained valuable insights into optimizing collaboration and communication with Bobcat. Beyond the structured sessions, networking opportunities facilitated meaningful connections and partnerships among dealers and Bobcat representatives from various departments. Special thanks to Jakub Kolář, Parts Manager; Leszek Tomczyk and Ari Ruuth, Service Managers; and Adrian Winnicki, Sales, for organizing this amazing event.