September 2023 / Aftermarket

New Bobcat Battery Tester

The new Bobcat Battery Tester (7498123) is available to order now. Don’t miss the opportunity to introduce your customers to the importance of battery testing, while increasing battery sales and customer satisfaction.

Bobcat, in collaboration with our partner Midtronics, a global leader in battery testing solutions, is excited to present our latest tool with the following features:

 

  • Patented Testing Technology. The dedicated conductance testing changes “voltage measuring” to a real-time assessment of the battery’s “state of health”.
  • Customized for Bobcat. Bobcat’s battery range has been integrated into the tester, making it easy to select the correct testing parameters through a simple PN (parts number) selection.
  • Ready for personalization. It´s easy to enter your dealership details (name, address, etc. ) and customize test outputs to your specific needs.
  • Quick and easy. An easy-to-use, integrated printer allows you to test whereever you are.
  • Localized. 24 languages supported. Ensures your technicians can test and interpret the results without error.

Combining these features with regular battery testing will bring you and Bobcat customers a multitude of benefits. Let´s review the main ones:

Image and satisfaction. Proactive battery testing helps identify potential issues before they arise. One of the most significant drivers of customer dissatisfaction is a machine that fails to start in the morning. By demonstrating your professionalism and ensuring your customer’s satisfaction, you create a mutually beneficial situation.

Increase sales and lower costs. Consistent preventive testing with our endorsed, branded tester will significantly increase your success rate in selling Bobcat Genuine batteries. This will lead to increased turnover and better battery inventory management in your warehouses. Simultaneously, you’ll also reduce machine downtime and spare your customers from unexpected costs. It´s a win-win.

Genuine approach. Integrating Bobcat batteries streamlines the testing process, reducing the likelihood of errors. This not only speeds up the process for your technicians but also assures your customers that their battery was accurately tested.

Still open for brands. Despite all of the integrations made specifically for Bobcat, you can still test other batteries. Your technician can provide preventive testing for your customer’s entire fleet, giving you more selling opportunities and your customer more comfort.

As everything in life, we need to learn, prepare, and plan to do things correctly. Here are a few tips to maximize benefits:

  • Make sure you have enough Bobcat battery testers to cover all of your dealerships, service vans, and machine depots.
  • Make sure you have enough batteries in stock based on the machines available in your region.
  • Check that your technicians know how to properly use the Bobcat Battery Tester. The Bobcat Instruction Manual (7537754) is available in 6 languages (tester itself and Quick Reference Card in 24 languages) and can be found on BOP (Bobcat Online Publication).
  • Make sure your technicians understand how to interpret the test results and can clearly explain it to the customer. i.e. What is considered “normal wear,” what is the effect of “missing daily maintenance,” and what is a potential warranty claim. Refer to the Knowledge Article if needed.
  • Make sure your technicians can use the right upselling techniques to promote genuine batteries and provide the best advice to customers about battery maintenance. Refer to the Big Red Book or take the new dedicated e-learning course (planned to be available in September).
  • Make sure preventive battery testing is included within the tasks performed during regular service and maintenance.
  • Always keep in mind that the battery is a “living” part of the machine that will wear down over time. Preventive checkups and proper maintenance can significantly reduce the speed of degradation.
  • Keep in mind that the Bobcat Battery Tester is not only measuring voltage, but rather conducts a test to provide a holistic overview of the battery’s health.
  • Field studies conducted across various industrial sectors by battery producers consistently yield remarkably similar results: one in every five tested batteries requires replacement. Calculating potential sales is straightforward — you can use the simple simulation here for inspiration.

Enjoy your new Bobcat Battery Tester!

Looking for the Bobcat Battery Tester? Order 7498123 through the Parts Portal.
Want to learn more? Download instructions 7537754 from BOP (Bobcat Online Publication) or Big Red Book. Take a dedicated e-learning course (starting in October).

 

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